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Root Cause Analysis Course Description

Root cause analysis (RCA) is the process of discovering the root causes of problems in order to identify appropriate solutions. RCA assumes that it is much more effective to systematically prevent and solve for underlying issues rather than just treating ad hoc symptoms and putting out fires.
 

RCA can be decomposed into four steps:

  • Identify and describe the problem clearly.
  • Establish a timeline from the normal situation until the problem occurs.
  • Distinguish between the root cause and other causal factors (e.g., using event
  •  correlation).
  • Establish a causal graph between the root cause and the problem

Root cause analysis (RCA) is the process of discovering the root causes of problems in order to identify appropriate solutions. RCA assumes that it is much more effective to systematically prevent and solve for underlying issues rather than just treating ad hoc symptoms and putting out fires.

RCA can be decomposed into four steps:

Identify and describe the problem clearly.
Establish a timeline from the normal situation until the problem occurs.
Distinguish between the root cause and other causal factors (e.g., using event correlation).
Establish a causal graph between the root cause and the problem.

Course Overview

Aims & Objectives

• Memahami Teknik Dasar Problem Solving

• Mengetahui teknik identifikasi keabnormalan (Problem) dan mengurai Problem

• Menjelaskan teknik investigasi akar penyebab

• Memahami Temporary action dan permanent action

• Praktek dan studi kasus

• Mampu melakukan Implementasi RCA di tempat kerja

Learning Outcome

• Memahami dan mampu menerapkan konsep dan prinsip RCA & SPC

• Mampu mengidentifikasi masalah lebih dini

• Dapat melakukan pencegahan sebelum terjadi

• Mampu menggunakan alat – alat statistik dengan benar

• Memahami penyebab variasi

• Melakukan improvement di perusahaan

Who Should Attend

• Engineers – process, process safety, and mechanical

• Operations and Maintenance Staff – senior operators, maintenance technicians, supervisors

• Process reliability staff

• Process quality control/assurance staff

COURSE OUTLINE

Root Cause Analysis (RCA)

• Teknik Dasar Problem Solving

• Teknik identifikasi keabnormalan (Problem) dan mengurai Problem

• Teknik investigasi akar penyebab

• Temporary action dan permanent action

• Praktek dan studi kasus

• Implementasi RCA di tempat kerja

Statistical process control (SPC)

• Pengenalan SPC

• Variasi dan jenis controlnya

• Lingkup Statistik Pengendalian mutu

• Statistik sebagai perangkat analisis pemecahan masalah

• Lembar pengendalian dengan teknik statistic

• Analisa kemampuan proses

• Teknik sampling

LEARNING AND TEACHING

Teaching Methods

• Detail materi seminar (bisa didownload)

• Istilah dan Definisi

• Jumlah slide : 56

Study time allocation

Efektif belajar mandiri : 4 Jam

Jam kontak trainer : Office Hours (08.00-17.00)